Our Dyson Service Centres nationwide accepts walk-in customers on weekdays (Mon-Fri, 9am to 5pm).

Short on time? Skip the queue by scheduling an appointment with us at http://appointment.dancom.com.my! (Kindly note that appointments are still required for weekends)

Operating Hours: Dyson Service Centre and Demo store – TTDI Plaza, Kuala Lumpur Mon-Fri – 9am to 5pm/ Sat – 10am to 5pm/ Sun – 10am to 4pm/ Public Holidays – closed. Dyson Service Centre and Demo store – Gurney Paragon, Penang Mon-Fri – 9am to 5pm/Sat – 10am to 5pm/ Sun & Public Holidays – closed.

Kindly ensure that you have already registered your machine for warranty prior to appointment booking. You may check its status or register via https://warranty.dancom.com.my.

*In our continued effort to update and improve our after-sales systems, kindly note that there will be a scheduled disruption to our e-warranty registration and online Service Centre appointment website on the dates below:

5th November 2022 (Sat) from 00:00 to 23:59

19th November 2022 (Sat) from 00:00 to 23:59

Should you require technical or repair assistance, you may contact our Dyson Service Centre agents by calling 1-800-18-8898 or sending an email to dysoncs@dancom.com.my. Certain parts, tools, and accessories can be purchased online – https://www.dyson.my/products/tools-and-accessories

We kindly thank you for your patience and understanding in allowing us to serve you better.